Your Cart

 
Free shipping on orders over 70€ and free returns

Gift card Terms of Use

 

These Terms and Conditions of Use apply to all Gift Cards issued by Coalision Inc. (“Lolë”). Lolë reserves its right to revise these Terms and Conditions of Use at any time which modifications are effective as soon as they are posted online.
Your purchase or use of a Gift Card constitutes your acceptance to be bound by these Terms and Conditions of Use.

DEFINITIONS

“Account” means your subscription and account on the Website.
“Gift Card” means the Gift Cards that you have purchased or received without charge as par of a marketing campaign or loyalty program, in a digital format in your Account or in a physical format in a Lolë store. "e-Gift Card” may refer to digital Gift Cards only.
“Gift Card Value” means the initial value of your Gift Card.
“Remaining Gift Card Value” means the portion of the value of your Gift Card which is unspent.
“Website” means lolelife.com.
“Territory” means Canada and the United States.

AVAILABILITY

Gift Cards are available and may be used on Lolë Website, and at any participating Lolë Store located in the Territory.
Gift Cards may not be used at shop-in-shops, or with our wholesale partners.
Gift Cards cannot be reloaded, meaning funds may not be added to Gift Cards after activation.
Gift Cards have no expiration date, nor they accrue fees.
Gift Cards are never valid on prior purchases.

PURCHASE

You may purchase one or more Gift Card(s). Resale is strictly forbidden. If Lolë suspects any fraud, alteration, purchase through sources other than Lolë or any violation of applicable law or these terms of conditions, Lolë reserves its right to refuse, cancel, delay or review the processing of Gift Card(s). Lolë disclaims any and all liability for invalid or fraudulent Gift Cards.

Gift Cards can only be sold in any amount from 25$ to a maximum of 500$, by increment of 25$.

To purchase one or more Gift Card(s), you must provide certain information, including credit card, payment and billing information. By providing this information, you certify that it is both accurate and up-to-date. Gift Cards have no value until activated at the time of purchase provided that the payment information has been verified.

We may collect some personal data during your session activity on our Website for the purpose set forth in these Terms and Conditions of Use. You acknowledge and agree that this information as well as the information provided during the product purchasing process can be used by Lolë in compliance with these terms and conditions, the Website terms and conditions and Canadian and all applicable laws.

We take steps to ensure the privacy of your personal information. Please review our privacy policy.

DELIVERY

If you purchase a Gift Card in a physical format that you wish to receive to a physical address, shipping fees may apply. If you purchase an e-Gift Card(s), your e-Gift Card will be delivered immediately by email at no charge.

Lolë is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information, including physical and e-mail addresses. This is the responsibility of the purchaser. Should an e-mail be returned to us due to inaccurate delivery information, we may attempt to contact you for a valid e-mail address.

USE

The price of your transaction paid for with the Gift Card will be debited against the value on the Gift Card. You are responsible to pay for purchases from Lolë whose value exceeds your Gift Card value. If the price for a transaction is less than the balance or value on the Gift Card, the unused portion will remain on the Gift Card until the value of the Gift Card is decreased to zero, at which time the Gift Card will be deactivated.

Gift Cards cannot be used for a transaction in a different currency from the currency of the Gift Card at the time of purchase.

Lolë reserves its right to reject any Gift Card which has an invalid number, is not activated or not found is Lolë’s Gift Card system.

You can check the balance of your Gift Card(s) by visiting our Website.

Gift Cards themselves cannot be returned, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Please contact us if you have any concerns or questions regarding a purchase or our return policy. All returns for purchases made with a Gift Card will result in credit to a Gift Card or issuance of a new Gift Card in the amount of the return.

LOST/STOLEN/DAMAGED GIFT CARDS

The risk of loss and title for Gift Cards pass to the purchaser upon sale. Gift Cards are like cash. We are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission. We cannot trace them or refund them.

In the event a Gift Card code is non-functional, your sole remedy, and Lolë’s sole liability, shall be the replacement of such Gift Card.

NOT FOR PROMOTIONAL USE / NO AFFILIATION

Gift Cards may only be used as personal or business gifts and cannot be used in connection with any marketing, advertising or other promotional activities. Use of our name, logo, content, trademarks in connection with the purchase or use of our Gift Cards is strictly prohibited.

Use of Gift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with Lolë is strictly prohibited.

NO WARRANTY

Lolë makes no warranties, express or implied, with respect to Gift Cards, including, without limitations, any express or implied warranty of merchantability, fitness for a particular purpose. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.

APPLICABLE LAW & JURISDICTION

These Terms and Conditions of Use and all matters arising out or relating to the Gift Cards are governed exclusively by the laws of Quebec and Canada, without giving effect to any choice of law rule, and all disputes must be resolved exclusively by the courts of Montreal, Quebec.

ANY QUESTIONS? CALL US!

If you would like to know more about our Gift Card program, you can call us or email us:

Lolë Customer Service
+1 (844) 913-7737 - Monday to Friday from 8:30am to 5pm EST
www.lolelife.com - customerservice@lolelife.com